Privacy Policy for Silicon Valley Central Chamber of Commerce
Effective Date: January 27, 2025
Introduction
At the Silicon Valley Central Chamber of Commerce ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your Personally Identifiable Information (PII) when you visit our website [http://svcentralchamber.com](http://svcentralchamber.com) or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information from you when you visit our site, register for services, subscribe to our newsletter, or participate in events. The types of information we may collect include:
- Name
- Email address
- Mailing address
- Phone number
- Company name and position
- Payment information (when applicable)
When We Collect Information
We collect information from you when you:
- Register on our site
- When placing an order
- Subscribe to a newsletter
- Fill out a form
- Enter information on our site
How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize your experience and deliver content and product offerings that interest you.
- To better service you in responding to your customer service requests.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (live chat, email, or phone inquiries).
How We Protect Your Information
Our website is regularly scanned for security vulnerabilities to ensure your visit is as safe as possible. While we do not use an SSL certificate directly on our site, we ensure that sensitive data is handled by secure third-party services that comply with industry standards.
Cookies
Our website uses cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. We use cookies to help us remember and process the items in your shopping cart and to compile aggregate data about site traffic and interactions.
You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies through your browser settings. If users disable cookies in their browser, some features may be disabled, but you will still be able to place orders over the telephone.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without prior notice. This does not include trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. We may release information when it's appropriate to comply with the law or protect ours or others' rights.
Third-Party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate privacy policies. We have no responsibility for the content and activities of these linked sites.
Please be aware that other websites accessible through our site may collect personal information about you. The information practices of these third-party websites are not covered by this Privacy Policy. The Silicon Valley Central Chamber of Commerce is not responsible for the practices of entities or websites not owned by us.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this Privacy Policy is created, we will add a link to it on our homepage.
- Our Privacy Policy link includes the word 'Privacy' and can be easily found on the page specified above.
- You will be notified of any Privacy Policy changes on our Privacy Policy page.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Fair Information Practices
In line with Fair Information Practices Principles, should a data breach occur, we will notify you via email within 7 business days.
CAN-SPAM Act Compliance
We collect your email address in order to:
- Send information and respond to inquiries.
- Process orders and send updates pertaining to those orders.
To comply with the CAN-SPAM Act, we agree to:
- Not use false or misleading subjects or email addresses.
- Identify messages as advertisements where appropriate.
- Include the physical address of our business.
If at any time you would like to unsubscribe from receiving future emails, please follow the instructions at the bottom of each email.
California Privacy Rights Act (CPRA) Compliance
In accordance with the CPRA, California residents have specific rights regarding their personal information:
- Right to Know: You have the right to request information about the categories of personal data we collect about you and the purposes for which it is used.
- Right to Delete: You have the right to request deletion of your personal data.
- Right to Opt-Out: You can opt-out of the sale of your personal information.
- Right to Correct: You can request corrections to any inaccurate personal data we hold about you.
To exercise any of these rights, please contact us using the contact details provided below.
General Data Protection Regulation (GDPR) Compliance
If you are located in the European Economic Area (EEA), you have certain rights under the GDPR:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights under GDPR, please contact us using the details below.
Online Behavioral Advertising
The Silicon Valley Central Chamber of Commerce ("we," "us," or "our") collaborates with third-party advertising and personalization partners that utilize cookies to help us deliver personalized content and relevant advertisements during your visits to our website and other sites. These cookies track the pages you view, the links and ads you click on, and other actions you take on those web pages, as well as the site from which you arrived before visiting our site. This information also assists us in measuring the performance of our advertising campaigns.
Similarly, third parties may use cookies to serve advertisements for companies other than the Silicon Valley Central Chamber of Commerce while you are on our site or other websites. These cookies help these third parties identify the pages you view, the links and ads you click on, and other actions you take on those web pages.
We do not control these third parties' tracking technologies or their usage. If you have any questions regarding an advertisement or targeted content, please contact the responsible provider directly. For information on how to opt out of receiving targeted advertising from many providers, please visit the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices.
"Do Not Track" Signals
Please note that while you can opt out of targeted advertising through the link provided above and manage cookie usage through your web browser settings, some browsers may offer a "Do Not Track" setting that sends a special signal to websites you visit. This is distinct from disabling certain tracking by declining cookies in your browser settings, as browsers with the "Do Not Track" setting enabled can still accept cookies. The Silicon Valley Central Chamber of Commerce does not currently respond to web browser "Do Not Track" signals. Should we do so in the future, we will describe how we respond in this Policy.
Email Marketing
Some marketing communications you receive, including email marketing, may be personalized based on your interactions with our website. Additionally, when you click on certain links in our email marketing, our email service provider may place a cookie on your browser. This cookie is linked to your email address and is used to gather information about the products and services you view on our site. The information collected may be used to personalize future email marketing messages you receive. You can opt out of receiving email marketing by clicking the unsubscribe link included in each email.
Credit Card Data
We understand your concerns regarding online transactions involving credit card information. This section outlines how we handle credit card data storage and our compliance with Payment Card Industry Data Security Standards (PCI DSS).
When you make a purchase or transaction on our website, we may request certain information, including your credit card details. This information is necessary for processing your payment securely and efficiently. To facilitate transactions on our site, we utilize third-party services and payment processors that may collect and process certain information, including credit card details, on our behalf. We ensure that any third-party services we use comply with applicable data protection regulations and industry standards.
We do not store or retain your credit card information on our servers or databases. When you make a purchase or transaction on our platform, your credit card details are securely transmitted to our payment processor for immediate processing. This approach minimizes risks associated with storing sensitive financial information while ensuring data security.
While we do not store credit card information, we adhere to PCI DSS requirements by:
- Implementing secure transmission protocols for credit card data.
- Regularly assessing and validating our payment processing processes.
- Ensuring that any third-party services we use for payment processing are PCI DSS compliant.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information provided to us is stored on secure servers behind firewalls.
The safety and security of your information also depend on you. If we provide you (or if you choose) with a password for access to certain parts of our site, it is your responsibility to keep this password confidential. We ask that you do not share your password with anyone.
Unfortunately, transmission of information via the internet is not completely secure. While we strive to protect your personal information, we cannot guarantee its security during transmission to our site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our site.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Silicon Valley Central Chamber of Commerce
http://www.svcentralchamber.com
Email: info@svcentralchamber.com
Phone: (408) 244-8244
Address:3350 Scott Blvd, Building 54 | Santa Clara, CA 95054-3124
Thank you for being a valued member of the Silicon Valley Central Chamber of Commerce!